Contact us
Reach a person, not a form.
Customer support
The fastest route is email, quoting your application reference number — it lets us open the application before replying.
- Email: support@kairsa.com
- Phone: +91 90351 03813
- Hours: Monday to Saturday, 10:00-19:00 IST
We reply to email within one working day. Applications with a delivery date inside 48 hours are handled first.
Registered office
Safar Technologies Private Limited
5-993/88, Mahboob Nagar Colony, GB Darga, Gulbarga, Kalaburagi (Gulbarga), Karnataka 585104, India
- GSTIN: TODO — from the GST certificate (starts 29ABSCS2760F)
- CIN: U62011KA2025PTC213435
The registered office handles correspondence and legal notices. It is not a walk-in visa centre — applications are made online.
Grievance officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, complaints that support has not resolved may be escalated to our grievance officer:
- Name: Shirjeel Ahmed Khan
- Email: grievance@kairsa.com
- Address: 5-993/88, Mahboob Nagar Colony, GB Darga, Gulbarga, Kalaburagi (Gulbarga), Karnataka 585104, India
Grievances are acknowledged within 48 hours and resolved within one month of receipt.
Refunds and cancellations
Most refund questions are answered by the Refund & Cancellation Policy, which sets out exactly what is returned at each stage of an application. If an amount still looks wrong, email the grievance address with the reference number and we will explain it line by line.
Reporting a security issue
If you believe you have found a vulnerability, write to support@kairsa.com with the subject "Security". Please do not disclose it publicly until we have had a chance to fix it.